![]() ![]() Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. ![]() Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines I would note in passing that the Surface Pro (2017) is from Microsoft and, arguably, is supported by Microsoft.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. This is one of the big reasons so many of us complain so often about the ridiculous release cadence of 6 month intervals, where it truly should be 2 to 3 years. Unfortunately, this means that anything you choose to do or add to Windows that’s not from Microsoft or overtly supported by Microsoft becomes potentially a new problem upon update. Third party software that cuts deeply into a system using undocumented (or at best uncommonly used APIs) is fundamentally incompatible with a Microsoft policy of re-releasing new major builds of the OS that change the undocumented behaviors upon which such software depends. I think Noel Carboni nailed it on the AskWoody Lounge: The AVG bug – if it is an AVG bug – is not nearly so obvious. The bugs with the solid state drives are obvious and manifest with all of the drives. Now, it seems that AVG has joined the list. Microsoft has acknowledged the bugs in the 1803 upgrade with Intel SSD6 solid state drives (including the Microsoft Surface Pro (2017) machines that ship with SSD6) and Toshiba XG4, XG5 and BG3 solid state drives (although the warning only notes “lower battery life,” which ignores widely reported overheating problems). Avast employee Spec8472 goes on to say:įor all users with failed W10 1803 update: Can you please provide Windows update logs from "C:\$WINDOWS.~BT\Sources\Panther\" folder. As noted above, a few hours ago moderator MartinZ mentioned that Microsoft has halted pushed upgrades to 1803 for machines running AVG. To its credit, AVG seems to have been blindsided by this report and (as best I can tell) has handled it transparently. We are of the belief that Avast is to blame - this problem has only occurred on systems that attempted the 1803 upgrade in the last two days. A couple of outliers claimed to be using AVG (which is owned by Avast), and one has claimed to be using McAfee. Clicking here will take the user to another blue screen with three options to continue "booting" to:ĩ9% of the people reporting this issue confirmed that they are using Avast Antivirus. After doing so, a few options are given, including to 'boot from another operating system'. This update appears to be the Windows 10 April 2018 update, also known as "1803." Upon restarting, the computer boots to a blue screen asking the user to choose a keyboard language. ![]() Multiple users between Sunday, May 20 and Monday, May 21 Tuesday, May 22 have reported receiving a request to "restart and install updates" in Windows 10. ![]()
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